Featured work
Interactive & UX
Contentstack website
With Focus Lab, participated in a rebrand project for Contentstack, a leading headless CMS provider, which included a full verbal identity as well as several webpages for its new website. I led copywriting for these pages, which included created content briefs and leading SME interviews to gather content, creating low-fidelity wireframes, collaborating with a designer for page layout, and copywriting for those pages.
Read more on Focus Lab’s website.
Royal Caribbean training modules
With Maestro, led a team and provided strategic direction to create 250+ eLearning modules for 15,000 learners at Royal Caribbean, earning a Brandon Hall Award and increasing customer experience metrics.
Learn more on Maestro’s website.
Johnson & Johnson 3D printing website
With Meastro, created an internal site for Johnson & Johnson to help it explain its investment in 3D printing to employees. Interviewed subject-matter experts and other key stakeholders to inform content, wireframed interactions and site layouts, and wrote copy across multiple pages.
Learn more with this archived Maestro case study on Wayback Machine.
Other selected works
Content strategy, information architecture, wireframing, and/or copywriting for the following websites, in partnership with my team at Focus Lab:
Brand writing
Verbal identity work for the following brands, including core messages (purpose, mission, and vision statements), situational messages (unique selling propositions and value propositions), elevator pitches, voice and tone guidelines, and/or style guides:
Advertising
Taglines, content, and scriptwriting across print and digital for the following medical-device campaigns:
Journalism
Kalamazoo Cafe in Malaysia created by Western Michigan University graduates
Multimillion-dollar federal grant to fund new high-speed trains in Michigan
Zooroona’s spicy appetizer Persian Batata starts meal off with a little heat
View all the pieces I wrote for the Kalamazoo Gazette on MLive and all the pieces I wrote for The Western Herald on its website.